George Bernard Shaw said: “The single biggest problem with communication is the illusion that it has taken place”.
I love this quote. It expresses very well where the frustration in communication comes from. The misunderstanding happens when there is a gap between what we communicated and what was received.
In this Coaching For Leaders +1, I share with you the tools you can use to close the gap so you can make your communication clearer and more effective.
You can listen to the audio on Spotify.